F.A.Q's and Customer Care Support Information

Welcome to Liver Beds Direct customer care and support services, the company which is large enough to cope yet small enough to to care for our customers. The purpose of our website is to provide top quality products and service at the best possible prices, to give our customers the best possible value for money when buying a new bedding product.


Please Note:

The products offered for sale on this website are for domestic purposes only, if products are required for other usages such as commercial or contract use DO NOT PURCHASE VIA THIS WEBSITE, contact us for further information regarding suitability of product.

We have provided a number of resources here to help you resolve problems, browse our FAQ's with the simple navigation bar. Nothing in these conditions affects your statutory rights as a consumer.


How to Order Products

Ordering from Liver Beds Direct is easy, you can browse our online brochure and compare our competitive prices before you purchase.

All the products we supply are quality branded products and the prices quoted exclude delivery unless specifically stated paypal You can pay online using major credit/debit cards via pay pal.credit card

At the time of ordering you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque or postal order although we cannot dispatch the goods until payment has been cleared which can take up to10 days.


How do I know if my order has been received?

We will acknowledge receipt of your order by our automated ordering system. Subject to stock and availability we will confirm by e-mail when your products will be available for delivery, this will normally be within 48 hours of placing your order.


How do I check my order status?

To find out about where your products are, all you have to do is telephone us on 0151 286 7272 (9.30-5pm Monday-Saturday, 11-4pm Sunday)